Thursday, October 6, 2011
Microsoft Data Feed Issues
The last few days have been plagued by incorrect data coming through Microsoft's data feed. This has resulted in incorrect gamerscores and achievement counts for a significant portion of our userbase. Microsoft is working to figure out the root cause of the problem but in the mean time, there is nothing any of the administration or support staff at 360voice can do to correct the issue. We are at the mercy of the data feed. As a result, if your score is incorrect there is nothing that can be done at this time to correct it. We have been manually tracking the top teams to ensure theya re accurate, but from spot 4 on down to the bottom, we are not manually tracking anyone's points. We apologize for the inconvenience, but the issue goes past 360voice and we all must wait on Microsoft for a resolution.